Responsible Gaming
Gambling Should Be Entertainment
At Brisbane Coop, we believe that gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Betting sites should be enjoyed responsibly, with money you can afford to lose. If gambling is starting to feel like a necessity rather than a leisure activity, it may be time to seek help.
Age Verification
All users of betting sites must be at least 18 years of age or the legal age for gambling in their jurisdiction within Australia. It is your responsibility to ensure you meet the legal requirements to gamble in your state or territory. We are committed to preventing underage gambling and reserve the right to verify age at any time.
Warning Signs of Problem Gambling
Do you recognize any of the following warning signs? If so, problem gambling may be affecting you or someone you know:
- Chasing losses by gambling more to try to win back money lost
- Gambling with larger amounts of money than intended
- Hiding gambling activity or lying about the amount of time and money spent gambling
- Neglecting family, work, or other responsibilities due to gambling
- Borrowing money to gamble or pay gambling debts
- Feeling anxious, irritable, or stressed when not gambling
- Needing to gamble with increasing amounts of money to achieve the same level of excitement
- Failed attempts to stop, reduce, or control gambling
- Using gambling as an escape from problems or negative emotions
- Experiencing relationship or financial problems as a result of gambling
If you recognize any of these signs, please reach out for support immediately.
Self-Help Tools & Betting Limits
Most reputable betting sites offer tools to help you gamble responsibly. These include:
- Deposit Limits: Set a daily, weekly, or monthly limit on how much you can deposit into your account
- Loss Limits: Set a limit on how much you are willing to lose in a given period
- Reality Checks: Enable notifications that remind you how long you've been gambling and how much you've wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing betting sites
- Cooling-Off Periods: Take a break from gambling for a set period of time
- Account Closure: Close your account if you feel you cannot control your gambling
We encourage you to use these tools proactively as part of your responsible gambling strategy.
Support Organizations & Help Resources
If you or someone you know is struggling with problem gambling, please contact one of the following organizations:
Australia
- Gambling Help Online – Free, confidential counselling service for problem gambling
www.gamblinghelponline.org.au
Phone: 1800 858 858 (24/7, free call) - Lifeline Australia – For crisis support and mental health assistance
Phone: 13 11 14 (24/7)
United Kingdom
- GamCare – Free support, information, and counselling for problem gambling
www.gamcare.org.uk - GamStop – National self-exclusion scheme for online gambling
www.gamstop.co.uk
Canada
- Responsible Gambling Council – Resources and support for problem gambling
www.responsiblegambling.org
United States
- National Council on Problem Gambling – Confidential helpline and resources
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal center for health education
www.bzga.de
Do You Need Help?
If you are experiencing problems with gambling, please know that you are not alone and help is available. Reaching out for support is a sign of strength, not weakness. Whether you contact a counsellor, call a helpline, or speak to someone you trust, taking action today can make a real difference.
Remember: Problem gambling is treatable, and recovery is possible. Don't wait – seek help now if you need it.